Personal information is required to support transaction processing and communications, and to satisfy valid information requests from Interac™, banks, regulators, and other organizations who are legally entitled to make such requests.

When completing a Stablecorp transaction through the Internet or through a mobile device, we may collect device level information about that Consumer. This information will help to identify higher risk transactions and monitor potential fraud or suspicious transactions.

When a Consumer is using our website, we may monitor and/or record browsing habits to better understand usage of our on-line assets.If the Client provides us information about a specific Consumer to resolve a complaint, we may learn additional Consumer information. We will only use this information to address comments and/or reply to questions, and we may store the communication and our reply in case we correspond further.

If a Consumer receives an email claiming to be from Stablecorp that he/she believes to be fraudulent, he/she should not open, respond or click any links or open attachments contained within the email. Consumers may be instructed to notify us immediately by forwarding a copy of the email to us at admin@Stablecorp.com and then delete the email.

In order to provide certain services on mobile devices, we may require location information. If the Client or Consumer does not consent to collection of this information, then they cannot use the corresponding Services. Clients and Consumers can stop our collection of location information at any time by changing the preferences on their mobile devices. If the preferences are changed, our Services may no longer function. Clients and Consumers also may stop our collection of location information through the Services by following the standard uninstall process to remove all Stablecorp mobile applications from their devices.

We may send cookies to Client or Consumer computers or mobile devices. Cookies are small data files that are stored on a hard drive or in device memory when a Client or Consumer visits a website or views a message. Cookies support the integrity of our registration process, retain Client and Consumer preferences, and help evaluate and compile aggregated statistics about user activity.

We only release information where it is required to deliver the Stablecorp Services.

We will obtain the Client’s consent to release any information to third parties required to deliver Stablecorp Services. To deliver email and text messages, Client and Consumer information may be disclosed in response to valid demands or requests from governments, regulators, courts and law enforcement authorities.

We do not sell or rent customer lists or personal information to others.

We protect information with appropriate safeguards and security measures.

We have security standards to protect our systems and Client and Consumer information against unauthorized access and use.

Our systems have been designed to ensure that email address, mobile number, first name and Client account number are always private and confidential. Nevertheless, Stablecorp cannot guarantee that unauthorized third parties will never be able to defeat our security measures or use Client or Consumer personal information for improper purposes. If any information in our possession or under our control is compromised as a result of a security breach, we will take reasonable steps to investigate the situation and, where appropriate, notify those individuals whose information may have been compromised and take other steps in accordance with applicable laws or regulations.

All our suppliers and agents, as part of their contracts with Stablecorp, are bound to maintain confidentiality and may not use information for any unauthorized purpose. Protecting the confidentiality of information is also specified in our employment agreements. Our employees are familiar with this Privacy Policy and procedures to safeguard Client and Consumer information.

When we provide information in response to a legal inquiry or order that we believe to be valid, we disclose only the information that is legally required.

Client and Consumer data is stored on Amazon Web Services (AWS), encrypted in accordance with information security standards, and located in Canada.

We retain information only if it is required for the reasons it was collected. We are required to retain transaction data for a period of 7 years following completion of the transaction. We will destroy, delete, erase or convert it to an anonymous form after that point.